About Me
Professional Summary
I graduated from the University of Macau with a Social Sciences degree and have developed skills in content creation, social media management, and public relations through my internship experiences. I'm eager to apply what I've learned to contribute effectively to a communications role.
My studies at the University of Macau have helped me develop critical thinking abilities and cross-cultural communication skills. I'm particularly interested in digital media strategies and how they can be used to build brand awareness and engagement in practical settings.
Skills
Content Writing 75%
Social Media Management 70%
Public Relations 65%
Event Support 70%
Teamwork 75%
Education
Work Experience
Operations Support Intern
DFS Macau
AUG 2024 – NOV 2024- Assisted in daily store operations, including internal audits, report writing, and cross-departmental coordination.
- Analyzed store operations through internal audits to ensure smooth operations.
- Handled customer service and complaints, collaborating closely with various departments to enhance the customer experience, strengthening problem-solving and crisis management skills.
Sales Associate
JK. Boutique Macau
MAY 2024 – JUL 2024- Focused on sales and actively participated in brand promotion activities to enhance brand image and market awareness.
- Built strong customer relationships and provided professional recommendations to improve the shopping experience.
- Managed product display and inventory to ensure smooth store operations, quickly mastering core retail business operations.
Communications Intern
Here Studio Macau
JUL 2023 – SEP 2023- Drafted and published press releases to enhance brand exposure.
- Assisted in developing marketing strategies and optimized communication content through data analysis.
- Managed daily social media updates, planning and executing marketing campaigns.
Food Blogger (Foodie)
Instagram Content Creator
SEP 2019 – Present- Created and managed an Instagram account focusing on new restaurants in Macau.
- Captured and edited high-quality food photos and videos to enhance visual appeal, attracting potential customers and increasing brand visibility.
- Partnered with restaurants to promote their products and services.